We find that the below questions are askes of us on a frequent basis. For your convenience, we have deided to list the questions on the site in this section. If you have any further questions, please do feel free to email us on or call us to speak to one of our friendly staff members.
The following payment methods are available:
Credit/Debit Card – We accept the following card types: - Visa, Mastercard, Visa Debit, Electron, Solo, Maestro.
PayPal - Express Checkout account holders only. Please make payments to
We use Royal Mail and My Hermes as our delivery agents.
If you have not received your delivery after 7 working days from the day you have placed your order, please follow the instructions below.- Check with other members of your household that the goods may have been delivered to them in your absence.
- Check with your local Royal Mail Sorting Office that they are not holding the parcel for you.
- Once you have done this please contact us with these details and your order number and we will be happy to remedy this with you.
We have tracking number available
All items can be returned excluding edibles. Please call Sugar Brick Road on 01268 570671 to confirm procedure.
If you wish to change or cancel your order you must contact Sugar Brick Road on 01268 570671 before the item is dispatched.
Yes you can. The more you order the less the postage you will pay.
Modelling Paste should be wrapped in cling film and stored in airtight container (Tupperware type) and kept cool. Keep any paste that is not being worked with wrapped, whilst modelling.
If stored in a warm room away from sunlight, the sugar flowers will last indefinitely.
Our Online Store is now open! We have stocked up on our products and are ready to sell our exciting Sugar Craft products from right here on our website. Please browse the products in the 'Products' section above and add items to your basket.
Take your cake decorating to the next level and try dressing your Cake with Sugar Lace. We have received excellent feedback from our customers who have used our Sugar Lace and return to purchase more as it is so easy to use and offers such excellent results. This isn't just any Sugar Lace, this is Sugar Brick Road Sugar Lace.